Stop Answering the Same
WhatsApp Messages Every Day
Techsona builds AI WhatsApp bots for Malaysian SMEs — so your team stops repeating answers and starts closing more sales.
The Real Cost of Manual WhatsApp Replies
Every day, your staff answers the same questions: "What's the price?" "Do you have stock?" "Can I book an appointment?"
Missed messages mean missed sales. Slow replies mean customers go elsewhere.
Repetitive enquiries
Product prices, availability, delivery timelines — your staff answers the same questions every single day.
After-hours gaps
Customers message at night. No one replies until morning. By then, they've already moved on.
No lead qualification
Hard to tell who's serious without spending time on every chat. Your team chases enquiries that don't convert.
Your AI WhatsApp Assistant — Always On, Always On-Brand
Techsona sets up an AI-powered WhatsApp bot trained on your business — your products, your prices, your tone. It handles the repetitive work so you can focus on what matters.
- Answers product and pricing questions instantly
- Qualifies leads before passing to your sales team
- Books appointments and sends confirmations
- Hands over to a human agent when needed
Model_X_Spec.pdf
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What Your Bot Can Handle
From first enquiry to booked appointment — your bot works around the clock.
Product Enquiries
Auto-answer questions about specs, pricing, and availability using your product catalog.
Lead Qualification
Ask pre-set questions to filter serious buyers before passing them to your sales team.
Appointment Booking
Let customers book time slots directly in the WhatsApp chat — no back and forth.
Repetitive FAQ
"Where are you located?" "What are your hours?" Let the bot handle it automatically.
Daily Summary Reports
Get a WhatsApp summary of your bot activity every morning — no dashboard needed.
Human Handover
When a conversation needs personal attention, the bot transfers it cleanly with full chat history.
Works Across Malaysian Business Types
Whatever your industry, if you use WhatsApp to talk to customers, a bot can help.
Industrial Suppliers
Automate product spec enquiries and bulk order quotes. Let buyers get answers at 2am.
Machinery & Equipment
Handle after-sales support queries and service scheduling without manual follow-up.
Insurance Agencies
Qualify leads, explain policy types, and book consultant calls automatically.
F&B Businesses
Answer menu questions, take reservations, and send daily specials to customers.
Up and Running in 3 Steps
No IT team needed. We do the heavy lifting.
Define Your Bot's Role
We work with you to define the bot's personality, scope, and tone — is it a sales assistant, a support agent, or a booking coordinator? Then you share your products, prices, and FAQs. This step is what makes the bot feel like your business, not a generic chatbot.
We Build & Train Your Bot
Your WhatsApp bot is configured, tested, and trained on your actual business data — not generic templates.
Go Live
Your bot starts handling messages. You get a daily summary report and can step in anytime for human handover.
Why does bot persona matter? A bot with a clear role stays on-topic, answers confidently, and represents your brand properly. Without it, the bot feels generic — and customers notice.
Common Questions
Everything you need to know before getting started.
We Also Build Websites
Need a website to match your new bot? We build fast, professional websites for Malaysian SMEs.
Company Websites
Fast, professional websites for Malaysian SMEs. Built with modern technology, SEO-ready, and easy to maintain.
- Lightning-fast static and dynamic sites
- Mobile-first, SEO-optimized
- CMS integration for easy content updates
Website Maintenance
Keep your website running smoothly. We handle updates, backups, security, and performance so you can focus on your business.
- Regular updates and backups
- Security monitoring
- Performance optimization and support
Ready to Automate
Your WhatsApp?
Get a live demo — we'll show you exactly how the bot would work for your business.
Based in Malaysia — serving SMEs nationwide