Privacy and data

Privacy notice

Last updated: 3 September 2026

1. Who this notice covers

Techsona.dev is a Malaysia-based web design and development studio. This notice explains what information may be processed when you visit this website or contact us about a project.

For privacy questions or requests, email [email protected].

2. Information you choose to provide

If you contact us through email, telephone, or WhatsApp, you may provide your name, company, contact details, website, project requirements, files, and conversation history. Please do not send sensitive personal or confidential business information until we have agreed on an appropriate way to receive it.

3. Website and hosting data

Our hosting and security providers may process standard technical logs such as IP address, browser, device, requested URL, timestamp, and security events. This information is used to deliver the site, prevent abuse, diagnose errors, and maintain service reliability.

4. Optional analytics

Microsoft Clarity is disabled by default. It loads only after you select “Allow analytics” in the website preference notice. If enabled, Clarity may use cookies and collect interaction data such as page visits, clicks, scrolling, device information, and session recordings with configured masking.

You may decline analytics without losing access to the website. You can also reset your choice below and select a new preference.

5. How information is used

  • Respond to enquiries and prepare project recommendations or quotations.
  • Deliver and support services you request.
  • Operate, secure, measure, and improve this website.
  • Maintain business, accounting, and legal records where required.

6. Sharing and external services

We do not sell personal data. Information may be processed by service providers used for hosting, security, email, communications, and optional analytics, or disclosed where required by law. WhatsApp and other external services apply their own privacy notices when you follow their links.

7. Retention and security

Information is kept only for as long as reasonably needed for the purpose it was collected, contractual obligations, dispute handling, or legal recordkeeping. We use proportionate technical and organisational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

8. Your choices and requests

You may ask about personal data we hold about you or request an appropriate correction, restriction, or deletion by contacting [email protected]. Requests are assessed against applicable obligations and legitimate recordkeeping needs.

Information about Malaysia’s Personal Data Protection Act and privacy notices is available from the Personal Data Protection Commissioner.

9. Changes to this notice

We may update this notice when our website, suppliers, or data practices change. The date at the top identifies the latest version.